Who We Are

At Mitchell Lewis & Staver, we deeply value our people, our customers, and doing things right. We are a leader in innovative solutions that help our customers manage, control and conserve energy and liquid resources. We do this through application-specific pumping systems, electronic controls, and packaged systems. Working at MLS means you will be a part of a growing team of knowledge leaders, creating value for our customers through our technical expertise and solution-driven focus.

Our Culture

 

Mitchell Lewis & Staver fosters a proactive culture of teamwork, transparent communication, entrepreneurship, integrity, and accountability. We also like to have fun, promoting lightheartedness and work-life balance. We offer competitive compensation, an excellent benefits package, and a generous PTO policy. If you are looking for a great team environment where your skills and talents are valued, join the team at Mitchell Lewis & Staver!

About the Role

Provide customer service and assistance to customers, outside sales, and operations teams. The position will report to the Branch Manager.

What You'll Do

  • Answer incoming phone calls, disburse messages, and manage email flow
  • Troubleshoot and size variety of pumping applications
  • Research and find obsolete or unique pump parts
  • Serve as the technical authority of pumping applications
  • Serve as a product specialist for company
  • Confirm shipments and process warranties and returns to vendors
  • Process return goods authorizations
  • Submit sales orders and production tickets
  • Basic understanding of ERP applications
  • Perform backup duties for Operations and Sales teams as needed

What We'd Like to See

  • Experience with Microsoft Word, PowerPoint, Excel, and Outlook at an intermediate level.
  • Experience in agricultural, residential, or industrial pumping is desirable.
  • Experience with rotating equipment, liquid pumps, and motors desirable.
  • Ability to remain at a stationary position 50% of the time
  • Ability to Stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
  • Ability to occasionally lift office products and supplies weighing up to 20 pounds.
  • Experience with enterprise applications to include CRM and ERP solutions.

Your Skills and Traits

  • Light-hearted with a good sense of humor
  • Self-directed and able to handle ambiguity
  • Willingness to find creative solutions to complex problems
  • Familiarity with basic safety standards

Your Background

  • High school diploma or equivalent required
  • Bachelor’s degree preferred, but not required

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

 

How To Apply

If you are interested in one of our open positions, submit your resume here! We will contact you if your skills and experience are a match for any future or current openings, and thank you for considering Mitchell Lewis & Staver as a potential employer.